2025 eSolutions Xchange Steering Committee
 

Conference Facilitator

Lisa O. Beard
eSolutions Xchange
Birmingham, Alabama 
(205) 585-4000  Fax: (205) 981-2901
lisa@esolutionsxchange.org
 

Blue Cross and Blue Shield of Alabama 

Scott Walker - Treasurer
Operations Manager, Provider eSolutions
Birmingham, AL
swalker@bcbsal.org
 

Florida Blue

Cat Douglas - Chair
Sr. Manager Provider Connectivity Solutions
Jacksonville, FL
cat.douglas@bcbsfl.com
 

Blue Cross and Blue Shield of Kansas

Amanda Abbott - Secretary, Co-Vice Chair
Manager, EDI Operations
Topeka, KS
Amanda.Abbott@bcbsks.com 
 

Blue Cross and Blue Shield of Kansas City

Samantha Palmieri, MBA, CIPP/US - Co-Vice Chair
Manager, Operations Data Exchange Services
Kansas City, MO
Samantha.Palmieri@BlueKC.com
 

Blue Cross Blue Shield of Michigan

Wendy Coutunier, MPH
Portfolio Execution Manager
New
Hudson, MI
wcoutunier@bcbsm.com
 

Blue Cross Blue Shield of Tennessee

Brandon Hetrick
Director, EIT Core Payer Applications – Provider and EDIS support
Chattanooga, TN
brandon_hetrick@bcbst.com 
 

Elevance Health

Christol Green 
E-Solutions Sr Business Consultant/Advisor
Denver, CO
christol.green@elevancehealth.com
 

Health Care Service Corp. (HCSC)

Durwin Day
Health Information Manager
Chicago, IL
dayd@bcbsil.com

Palmetto GBA

Charlie Genova
Director EDI
Columbia, SC
charlie.genova@palmettogba.com
 

Premera Blue Cross

Whitney Knapp
Senior Provider Experience Strategist, Provider Experience
Spokane, WA
Whitney.Knapp@premera.com

Regence

Milinn Spady
Manager, Provider eSolutions
Portland, OR
milinn.spady@regence.com